Digital Engagement Architect: Shape Online Communities with Lumikha! 🌐🤝

Post Compelling Content and Cultivate Thriving Communities

Are you a social media master passionate about building engaged online communities? Lumikha seeks a talented Social and Community Manager to join our innovative team!

About the Role

As our Digital Engagement Architect, you'll be the driving force behind our clients' online presence and community growth. You'll create captivating content, foster meaningful connections, and build loyal brand communities across various digital platforms.

Key Responsibilities

Develop and implement comprehensive social media and community management strategies aligned with clients' brand voices and objectives.

• Create and curate engaging content for multiple social media platforms (Instagram, Facebook, Twitter, LinkedIn, TikTok)
• Manage and grow online communities, fostering positive interactions and brand loyalty
• Moderate discussions, respond to inquiries, and address concerns in a timely and professional manner
• Organize and host virtual events, AMAs, and other community-building activities
• Collaborate with content creators, designers, and marketing teams to ensure cohesive campaigns and community initiatives
• Analyze social media and community metrics, providing actionable insights to improve engagement and growth
• Implement and optimize paid social media campaigns for community growth and engagement
• Stay up-to-date with platform changes, industry trends, and community management best practices
• Develop and maintain community guidelines and crisis management protocols

Qualifications

• Experienced in social media management and community building (3+ years preferred)
• Proficient in using social media management tools, community platforms, and analytics dashboards
• Creative with excellent writing, visual storytelling, and interpersonal communication skills
• Empathetic and adept at handling diverse community interactions and conflict resolution
• Data-driven with the ability to interpret social and community metrics
• Knowledgeable about current social media trends and community management best practices
• Familiar with paid social advertising and community growth tactics
• Experience with community management platforms (e.g., Discourse, Circle, Facebook Groups) is a plus

Why Lumikha?

• 45-day regularization period
• 4-day work week
• Remote/Hybrid work options
• Unique company culture based on our values: Curious, Resourceful, Empathic, Adaptable, Tribal, Innovative, Valuable, and Excellent
• Opportunities for professional growth and learning
• Commitment to work-life balance and employee well-being

About Lumikha

Lumikha isn't just another boutique BPO. We're innovators, craftsmen, and solution-finders. Founded in 2006 and relocated to Dumaguete in 2012, we provide high-quality, specialized services to organizations and entrepreneurs worldwide. We're at the forefront of integrating cutting-edge technologies like AI and LLMs into our workflows.

Our Vision

We're on a mission to transform lives through purpose-driven, engaging work. At Lumikha, we're committed to pushing boundaries in knowledge, workflows, and creativity.

Ready to Architect Digital Engagement?

If you're excited about crafting compelling content, nurturing vibrant communities, and driving social media success for our clients, we want to hear from you!

Apply now at https://lumikha.work/apply-today/ and show us how you can help us build thriving digital ecosystems.

Equal Opportunity Statement

Lumikha is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.

We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Join us in creating impactful digital marketing solutions for businesses around the world!